The second-hand marketplace Members Voice Anger About Sizing Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
It has advised users to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Necessary Adjustments
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods following member complaints.
